Terms & Conditions — jaya 77 Bangladesh

By accessing, registering on, or using any part of the jaya 77 platform (accessible at https://jaya-77.app and all associated subdomains and mobile interfaces), you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions, together with jaya 77's Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the jaya 77 platform, close any existing account, and withdraw any remaining balance before doing so.

jaya 77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, jaya 77 will notify registered account holders by email or via an on-platform notification. Your continued use of jaya 77 following the publication of a revised version of these Terms & Conditions constitutes your acceptance of all changes. It is your responsibility to review these terms periodically.

These Terms & Conditions are written in English and interpreted under English-language legal principles. In the event of any dispute regarding the interpretation of a clause, the English-language version shall prevail.

Access to and use of jaya 77 is restricted to individuals who meet all of the following eligibility criteria at the time of registration and at all times during which their account remains active:

• You are at least 18 years of age. jaya 77 does not permit access to persons under the age of 18 under any circumstances.
• You are a natural person acting on your own behalf. Corporate entities, automated systems, and agents acting on behalf of third parties are not permitted to register or hold accounts.
• You are not currently subject to a self-exclusion agreement with jaya 77 or any other gambling operator.
• You have not previously had a jaya 77 account permanently closed for a breach of these Terms & Conditions.
• You are not a current employee, director, contractor, or immediate family member of a jaya 77 employee, in a role that provides access to non-public platform information.

KYC Identity Verification

All registered players must complete Know Your Customer (KYC) identity verification before any withdrawal request is processed. KYC verification requires submission of at least one of the following valid Bangladeshi government-issued documents:

• Bangladesh National Identity Card (NID) — front and back
• Valid Bangladesh passport (photo page)
• Birth registration certificate (for supplementary verification only; NID or passport required as primary document)

jaya 77 may also request proof of payment method ownership (e.g., a screenshot of the bKash or Nagad account registered in the player's name) as part of standard verification. Documents submitted for KYC are processed securely and stored in accordance with jaya 77's Privacy Policy.

To access the full functionality of jaya 77 — including placing bets, depositing BDT, and claiming bonuses — you must create a registered account. Registration is free. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address in Bangladesh, a valid email address, and a valid Bangladesh mobile number.

Account Security

You are solely responsible for maintaining the confidentiality of your jaya 77 account credentials, including your username and password. jaya 77 strongly recommends using a strong, unique password that is not shared with any other online service. You must notify jaya 77's support team immediately if you suspect your account has been accessed without your authorisation.

jaya 77 will never ask for your password via email, live chat, or any other communication channel. Any communication claiming to be from jaya 77 and requesting your password should be treated as fraudulent and reported to our support team.

One Account Policy

Each individual player is permitted to hold a maximum of one (1) active jaya 77 account at any time. Holding multiple accounts — whether registered under the same name, the same payment method, the same device, or the same IP address — constitutes a material breach of these Terms & Conditions. In such cases, jaya 77 reserves the right to close all duplicate accounts, void all associated bonuses, and retain any bonus-derived winnings.

jaya 77 processes all deposits and withdrawals exclusively in Bangladeshi Taka (BDT). The following payment methods are accepted:

Withdrawal Conditions

All withdrawal requests are subject to the following conditions before funds are released:

• The player's account must be fully KYC-verified (valid NID or passport on file).
• Withdrawals must be made to the same payment method used for the most recent deposit, unless otherwise approved by jaya 77's finance team.
• Any active bonus funds attached to the account must have met their stated wagering requirements before cash withdrawals can be processed.
• jaya 77 reserves the right to request additional verification documents for withdrawals exceeding ৳50,000 in a single request or ৳1,00,000 in a rolling 30-day period.
• Withdrawal requests submitted outside BST business hours (09:00–22:00 BST, UTC+6) will be queued and processed on the next available business day.

jaya 77 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms published at the time of each individual offer, including any wagering requirements, minimum deposit thresholds, eligible games, time limits, and maximum withdrawal amounts derived from bonus winnings.

General Bonus Rules

• Bonuses may only be claimed by players who meet the eligibility criteria stated in the specific offer terms. Welcome bonuses are available to first-time depositing players only.
• Each player may claim a specific bonus offer once only, unless the offer terms state otherwise. Using multiple accounts to claim the same bonus constitutes fraud.
• Bonus funds are credited to a separate bonus balance. Real-money funds are played first; bonus funds are played when the real-money balance reaches zero.
• Unless stated otherwise in the specific bonus terms, a standard wagering requirement of 30x (thirty times) the combined deposit and bonus amount applies before any winnings derived from bonus play can be withdrawn.
• Certain game types — including live casino tables, specific high-RTP slots, and sports betting accumulators — may contribute a reduced percentage (or zero percentage) towards wagering requirements. Refer to the specific bonus terms for eligible games.
• jaya 77 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, provided that any offer already accepted by a player will be honoured under the terms in place at the time of acceptance.

All games offered on jaya 77 — including live casino tables by Evolution Gaming and Ezugi, slots by Pragmatic Play, NetEnt, and Microgaming, crash games including Aviator by Spribe, and all sports betting markets — are governed by the rules of the respective game studio or betting market provider in addition to these Terms & Conditions.

Random Number Generators (RNG)

All jaya 77 slots and non-live casino games use certified Random Number Generator (RNG) technology supplied and audited by the respective game studio. RNG certification ensures that every outcome is statistically independent, unpredictable, and cannot be influenced by the platform or any player. jaya 77 does not modify or interfere with game logic supplied by its studio partners.

Prohibited Conduct

The following actions are strictly prohibited on jaya 77 and will result in immediate account suspension pending investigation:

• Use of automated betting software, bots, scripts, or any tool that provides an unfair mechanical advantage over other players or the house.
• Exploiting software errors, display glitches, or calculation mistakes to place bets or claim payouts not intended by the game rules. Any winnings obtained via a technical error are void and must be returned.
• Collusion between two or more players at live casino tables or in sports betting markets for the purpose of sharing information or coordinating bets to gain an unfair advantage.
• Placing bets on outcomes already known (match-fixing, insider information). jaya 77 cooperates with relevant authorities and sporting bodies in investigations of match integrity breaches.
• Engaging in any form of money laundering or using jaya 77 to process funds derived from illegal activity. All suspicious transactions are reported in accordance with applicable regulations.

Cricket Betting Specific Rules

All cricket betting markets — including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures — are governed by the individual market rules published in the sportsbook section. Where a match is abandoned, reduced in overs, or declared void by the relevant governing body (BCB, ICC, BCCI), bets will be settled in accordance with jaya 77's void-match policy, which generally provides for stakes to be returned to the player's account balance.

jaya 77 reserves the right to suspend, restrict, or permanently close any player account, and to withhold or void funds held in that account, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions, including the one-account policy, age eligibility requirements, or prohibited conduct rules.
• Provision of false, inaccurate, or fraudulent registration or KYC verification information.
• Failure to complete KYC verification within a reasonable period following a withdrawal request.
• Reasonable suspicion of money laundering, fraud, match-fixing, or any other criminal activity associated with the account.
• Receipt of a self-exclusion request submitted by the account holder through jaya 77's responsible gaming tools.
• A legal or regulatory obligation requiring jaya 77 to restrict access to the account.

Voluntary Account Closure

Players who wish to close their own jaya 77 account voluntarily may do so at any time by contacting our 24/7 support team via live chat. Before closing, jaya 77 will facilitate the withdrawal of any remaining real-money balance to the player's verified payment method, provided all outstanding wagering requirements have been met. Bonus funds that have not met their wagering conditions at the time of voluntary closure will be forfeited.

Dormant Accounts

An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. jaya 77 will notify the registered email address prior to applying a monthly dormancy administration fee of ৳100 (or the remaining balance if lower) to cover account maintenance costs. Players may reactivate a dormant account at any time by logging in and completing a new identity verification check.

To the fullest extent permitted by applicable law, jaya 77, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the jaya 77 platform, including but not limited to:

• Loss of funds due to gambling activity — all bets are placed voluntarily, and losses are the sole responsibility of the account holder.
• Service interruptions caused by maintenance windows, internet connectivity failures, third-party payment provider outages, or force majeure events beyond jaya 77's reasonable control.
• Delays in payment processing caused by the player's mobile financial service provider (bKash, Nagad, Rocket, Upay) or banking institution.
• Unauthorised access to a player account resulting from the player's own failure to maintain account security, including use of weak passwords or sharing login credentials.
• Inaccuracies in odds, scores, or live data feeds provided by third-party data suppliers. Where an inaccuracy is identified, jaya 77 reserves the right to void affected bets and return stakes.

Governing Language and Disputes

These Terms & Conditions are issued in English. In the event of any dispute between a player and jaya 77 arising from these terms or any transaction on the platform, both parties agree to first attempt resolution via jaya 77's internal dispute resolution process, accessible by contacting the support team at support@jaya-77.app. jaya 77 aims to resolve all disputes within 14 business days of receiving a formal complaint.

Entire Agreement

These Terms & Conditions, together with the Privacy Policy and Responsible Gaming Policy published on jaya 77, constitute the entire agreement between jaya 77 and the player with respect to the use of the platform, and supersede all prior communications, representations, and agreements, whether written or oral, relating to the same subject matter.